Shipping policy

We only ship within South Africa we do not offer international delivery at this time.

  • Delivery is 2-5 business  days after order has been fulfilled for delivery.but occasionally parcels may have slightly longer delivery times because of outlying and regional areas.  

  • Delivery times may vary depending on product demand and location.Please note that these are estimates and actual delivery times may vary.

  • In rare high-demand situations, processing may exceed 10 working days.

  • Customers will be updated accordingly.

We ship our product via reliable courier service such as The Courier Guy, Aramex and Pep Paxi. The choice of courier will depend on delivery location and the size and weight of your order

Shipping charge

Shipping is Free on all orders

Order Tracking
Once your order has been shipped, you will receive a confirmation E-mail or SMS with a tracking number. You can use this number to track your order through the courier's website.

Delivery Issues
If you experience any problems with your delivery, such as a delayed order or a missing package, please contact us at admin@factorydeals.co.za immediately. We will work with the courier to resolve the issue as quickly as possible.